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Things I'm learning about finding customers and growing businesses.

Practical thoughts from the work itself — finding customers, approaching businesses, spotting opportunities and figuring out where your next sale could come from.

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From the work.

I'm interested in the part of business that happens before the sale: the research, the search, the people and the opportunities.

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Sales & Prospecting · September 10, 2026

Getting a customer is not the same as finding a customer.

There are several steps between “I need customers” and “I have customers.” Here's the part many businesses overlook.

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